Vatrefundagency

Submission

There are two ways to submit the required documents 

In person

If you choose to submit your documents in person, you will need to visit the VAT Refund Administrator (VRA) counter at the airport where you will be departing from. The documents that you will need to provide include the original tax invoices and your passport with proof that you are leaving the country in the form of a exit stamp on your passport. The VRA officials will inspect your purchases and verify your eligibility for the refund.

Post

In this case, you will need to download the Postal VAT refund application form and fill it out. You will also need to include the original tax invoices and a certified copy of your passport. Once you have completed the form and gathered all the necessary documents, you can mail them to the VRA office. The officials will verify your documents and eligibility for the refund, and once approved, you will receive your refund through a bank transfer if the amount is less than R3000 you will receive the amount within 3 to 4 weeks, if the amount is larger that R3000 it may take up to 90 days.
Please note:

It is important to note that there are specific deadlines for submitting your claim, depending on whether you are submitting in person or via post. Therefore, it is recommended that you carefully review the requirements and deadlines before choosing the appropriate method to submit your claim.