Vatrefundagency

Documentation needed for O.R. Tambo claims?

Follow the steps below to successfully claim your VAT refund through the VAT Refund Agency.

Required Documents Checklist

We need the following documents:

  • Original Tax Invoices stamped by customs before departure.
  • If the purchase amount is more than R5,000, your name, surname, and address must be on the invoice.
  • Proof of payment (required if the total purchase amount is more than R10,000).
  • Bank details and bank address.
  • Your physical address.
  • Copy of your passport.
  • Entry and exit stamps.

Postal Claim for Individuals

For postal claims, please provide:

  • Photo of exit stamp, stamped the date claimant exited South Africa
  • Photo of entry stamp, stamped the date the claimant entered South Africa
  • Signed VAT255 or signed postal application form in the case of a postal claim.
  • Proof of payment (required if the total purchase amount is more than R10,000).
  • Clear photo of claimant’s passport
  • Photo of custom stamp, stamped on the invoice/s

Claim by Companies

Companies should provide the following documents:

  • Photo of custom stamp, stamped on the invoice/s.
  • Photo of exit stamp, stamped the date claimant exited South Africa.
  • Photo of entry stamp, stamped the date the claimant entered South Africa.
  • Signed VAT255 or signed postal application form in the case of a postal claim.
  • Clear photo of claimant’s passport.
  • Proof of payment (required if the total purchase amount is more than R10,000).
  • If it’s a new car the registration paper (South African and the export country’s registration paper) of the vehicle should be uploaded to registrable goods.

Registrable goods

To claim VAT refund for registrable goods, please provide:

  • Bank details and bank address.
  • Your physical address.
  • Copy of your passport.
  • Entry and exit stamps.

Second-hand goods

To claim VAT refund for Second-hand goods, please provide:

  • Photo of custom stamp, stamped on the invoice/s.
  • Photo of exit stamp, stamped the date claimant exited South Africa.
  • Photo of entry stamp, stamped the date the claimant entered South Africa.
  • Signed VAT255 or signed postal application form in the case of a postal claim.
  • Clear photo of claimant’s passport.
  • Proof of payment (required if the total purchase amount is more than R10,000).
  • If it’s a secondhand car the registration paper (South African and the export country’s registration paper) of the vehicle should be provided .

Tourist with SA Passport

To claim VAT refund as a Tourist with SA Passport, please provide:

  • Photo of exit stamp, stamped the date claimant exited South Africa
  • Photo of entry stamp, stamped the date the claimant entered South Africa
  • Signed VAT255 or signed postal application form in the case of a postal claim
  • Clear photo of claimant’s passport
  • Proof of payment (required if the total purchase amount is more than R10,000).
  • Photo of custom stamp, stamped on the invoice/s
  • Utility bill, contract with landlord in export country or any other residential proof.c

Foreign Diplomat

To claim VAT refund as a Foreign Diplomat, please provide:

  • Photo of exit stamp, stamped the date claimant exited South Africa
  • Photo of entry stamp, stamped the date the claimant entered South Africa
  • Signed VAT255 or signed postal application form in the case of a postal claim.
  • Proof of payment (required if the total purchase amount is more than R10,000).
  • Payment slip, bank statement or cash receipt
  • Clear photo of claimant’s passport
  • Photo of custom stamp, stamped on the invoice/s
  • Letter stating qualifying purchaser is departing from the republic permanently

Note: All copies must be certified by a Commissioner of Oaths where indicated.

Need Assistance?

If you have any questions or need help with your claim, please contact us.