Documentation needed for different types of claims

Documentation needed for different types of claims?

Follow the steps below to successfully claim your VAT refund through the VAT Refund Agency.

We need the following documents:

Original Tax Invoices stamped by customs before departure.
If the purchase amount is more than R5,000, your name, surname, and address must be on the invoice.
Proof of payment (required if the total purchase amount is more than R10,000).
Bank details and bank address.
Your physical address.
Copy of your passport.
Entry and exit stamps.

For postal claims, please provide:

Completed postal claim form (attached).
Original Tax Invoices stamped by customs before departure.
If the purchase amount is more than R5,000, your name, surname, and address must be on the invoice.
Proof of payment (required if the total purchase amount is more than R10,000).
Bank details and bank address.
Your physical address.
Copy of your passport.
Entry and exit stamps.

Companies should provide the following documents:

Completed claim form (attached).
Copy of the authorized person's passport (including pages showing name, passport number, and nationality).
Authorized person's full residential address.
Signed POPI Consent Form (Protection of Personal Information Act 2013).
Copy of the company's trading license or similar documentation to prove business operations in the export country.
Letter of authorization to represent the company.
Proof of payment to VAT vendor.
Bank details:
- Currency
- Bank name
- Bank account number
- Bank SWIFT code
Verified copy of the tax invoice or invoice from the company's cartage contractor.
Certified copies of relevant documentation for movable goods.
Goods received note issued by the cartage contractor.
Delivery notes from the cartage contractor.
Certified proof of delivery issued by the cartage contractor that goods have been received by the recipient in the export country.
Vendor tax invoice (in respect of goods) signed and stamped by the cartage contractor.
Proof of delivery stamped and signed by the recipient's appointed representative.
Delivery note signed by the recipient.
Customs official release documentation (TRD 1, SAD 500, or CND 2).
Copy of the authorized person's passport showing entry into the Republic.
Entry and exit border stamps.

To claim VAT refund for vehicles, please provide:

Completed claim form (attached).
Vehicle registration documents for South Africa and your home country.
Original Tax Invoices stamped by customs before departure.
If the purchase amount is more than R5,000, your name, surname, and address must be on the invoice.
Proof of payment (required if the total purchase amount is more than R10,000).
Verified copy of the tax invoice or invoice from your cartage contractor.
Certified copies of relevant documentation for movable goods.
Goods received note issued by the cartage contractor.
Delivery notes from the cartage contractor.
Certified proof of delivery issued by the cartage contractor that goods have been received by the recipient in the export country.
Vendor tax invoice (in respect of goods) signed and stamped by the cartage contractor.
Proof of delivery stamped and signed by the recipient's appointed representative.
Delivery note signed by the recipient.
Customs official release documentation (TRD 1, SAD 500, or CND 2).
Bank details and bank address.
Your physical address.
Copy of your passport.
Entry and exit stamps.

Note: All copies must be certified by a Commissioner of Oaths where indicated.

If you have any questions or need help with your claim, please contact us.