Official VAT refund claimant service
Language
Queries: info@vatrefundagency.co.za

Visual preparation library

See what the requested documents should contain.

These fictional examples show the types of details claimants should look for. They are illustrations only—not official forms, completed claims or documents that can be submitted.

Every example is marked “SAMPLE”

Never copy the fictional information. Use your genuine documents and submit personal information only through verified VRA channels.

Document example

Valid tax invoice

Check that your document:

  • Document is issued as a Tax Invoice
  • Vendor name and VAT registration number appear
  • Goods and VAT are clearly described
  • Purchaser name and address appear when required
Important

Screenshots, card slips and pro forma invoices are not tax invoices.

SAMPLE
UT+
UBUNTU TRAVEL GOODS(Pty) Ltd · Cape Town
TAX INVOICE
Tax invoiceOriginal · Copy for traveller
INVOICE NO.UTG-26-08417
ISSUED12 Aug 2026
VAT REGISTRATION4987654321
SUPPLIERUbuntu Travel Goods (Pty) Ltd18 Bree Lane, Cape Town 8001
BILL TOAlex Morgan Example14 Fiction Street, Example City
DESCRIPTIONQTYNETVAT
Leather travel case · SKU UT-0411R 4,600.00R 690.00
VAT (15%) R 690.00TOTAL R 5,290.00

Thank you for shopping with us. Keep this invoice with your export documentation.

Document example

Passport or travel document

Check that your document:

  • Identity details are clear and legible
  • Document is valid for the journey
  • Name matches the claim and invoices where required
  • Only the requested page is shared securely
Important

Never email or post a full passport image publicly. This example contains fictional data.

SAMPLE
✦
REPUBLIC OF EXAMPLELANDPASSPORT
P
SPECIMEN
IMAGE
TYPE / CODEP · EXL
PASSPORT NO.EX0048271
SURNAMEEXAMPLE
GIVEN NAMESALEX MORGAN
NATIONALITYEXAMPLELANDER
DATE OF BIRTH14 MAY 1991
SEXX
DATE OF EXPIRY14 MAY 2031
AUTHORITYExample Civil Registry
P<EXLEXAMPLE<<ALEX<MORGAN<<<<<<<<<
EX0048271<8EXL9105149X3105147<<<<<<<<<02
Document example

Proof of payment

Check that your document:

  • Payer, merchant, date and amount are visible
  • Reference can be matched to the purchase
  • Proof is issued by the bank or payment provider
  • Sensitive balances and unrelated transactions are hidden
Important

A card slip alone may not meet the proof-of-payment requirement.

SAMPLE
e
Example Mutual BankDigital banking · Payment receipt
✓
✓
Payment successfulProcessed 12 August 2026 at 14:32 SAST
AMOUNT PAIDR 5,290.00
Paid byAlex Morgan Example
Paid toUbuntu Travel Goods (Pty) Ltd
Beneficiary bankExample Mutual · •• 3802
Payment referenceUTG-26-08417
Bank traceEMB-620841-AX
Transaction typeInstant EFT
Example Mutual BankReceipt 1 of 1
Document example

Customs export evidence

Check that your document:

  • Traveller and goods can be linked to the claim
  • Departure point and export date are visible
  • Required Customs endorsement or release evidence appears
  • Original is retained when the route requires it
Important

A flight ticket or boarding pass does not by itself prove that goods were inspected or exported.

SAMPLE
◆
REPUBLIC OF SOUTH AFRICA · FICTIONAL SPECIMENDEPARTURE CONTROL RECORD
EXAMPLE
CUSTOMS
EXPORT INSPECTIONFORM CX-4 · SPECIMEN
CONTROL REF.CX-EX-260812-184
PORTO.R. Tambo · JNB
DATE / TIME12 Aug 2026 · 16:18
TRAVELLERAlex Morgan Example
TRAVEL DOCUMENTEX0048271
FLIGHT / DESTINATIONEX 208 · Example City
GOODS PRESENTED1 leather travel case
INVOICE REFERENCEUTG-26-08417
INSPECTION RESULTVISUAL CHECK RECORDED
SPECIMEN
RECORD
Officer initials: J. SampleRecord status: Illustrative only
Document example

Bank account and SWIFT/BIC proof

Check that your document:

  • Account-holder name is visible
  • Bank, country and currency are identified
  • SWIFT/BIC and transfer information are included
  • Details are submitted only through the approved secure route
Important

Never send full banking or card details through ordinary email, social media or public messaging.

SAMPLE
NORTHSTAR EXAMPLE BANKInternational Client Services
PRIVATE CLIENT
BANKING
12 August 2026
Alex Morgan Example14 Fiction StreetExample City, EX 40210Exampleland

Account confirmation letter

At the account holder’s request, we confirm the fictional account details below for illustrative purposes.

ACCOUNT HOLDERAlex Morgan Example
BANK NAMENorthstar Example Bank
ACCOUNT NUMBEREX •••• •••• 4816
ACCOUNT CURRENCYUSD · US Dollar
BRANCHExample City International
SWIFT / BICNSEBEXXX
BANK ADDRESS200 Meridian Way, Example City
LETTER REF.NSB-EX-884120
S. ExampleSam Example · Client Services Officer
Illustrative signature only
Document example

Company registration and authority

Check that your document:

  • Foreign registration evidence identifies the company
  • Representative is clearly authorised
  • Names and registration details match the claim
  • Documents are translated or certified when required
Important

The exact corporate evidence depends on the claimant and route.

SAMPLE
EX
REG
EXAMPLELAND COMPANIES REGISTRY

Certificate of Incorporation

This is to certify that

MERIDIAN FIELDWORKS LIMITED

was incorporated as a private company on
07 March 2021

Company no.EX-2021-048271Registry officeExample City
↳
AUTHORITY EVIDENCE · BOARD RESOLUTION EXCERPTAlex Morgan ExampleAuthorised representative for VAT refund correspondence and document submission.
09 AUG
2026
Document example

Foreign residence evidence

Check that your document:

  • Name and current foreign address are visible
  • Document is recent enough for the applicable requirement
  • Residence country matches the supporting claim information
  • Only relevant pages are provided
Important

A postal address alone may not prove permanent or current residence.

SAMPLE
e
EXAMPLE CITY · MUNICIPAL SERVICESEVERGREEN
WATER & LIGHT
ACCOUNT
STATEMENT
SERVICE ADDRESS14 Fiction Street
Example City, EX 40210
Exampleland
ACCOUNT NO.EW-042-886-193
STATEMENT DATE04 August 2026
Electricity · 284 kWhEXD 148.60Water · 12 kLEXD 36.40Service feeEXD 15.00Amount due EXD 200.00
FICTIONAL UTILITY STATEMENT Due 25 Aug 2026
Document example

Vehicle and registrable-goods records

Check that your document:

  • VIN or serial number matches every record
  • South African documentation is included
  • Export-country registration evidence is included
  • Manufacturer certificate is supplied where required
Important

Second-hand and registrable goods follow specialist rules and may require additional SARS documents.

SAMPLE
EXAMPLELAND DEPARTMENT OF TRANSPORTVEHICLE REGISTRATION
& EXPORT RECORD
✦
EX 26 AB GP
REGISTERED KEEPERAlex Morgan Example
MAKE / MODELExample Motors · Nomad E
VEHICLE IDENTIFICATION NO.EXV9M26A004827163
ENGINE / FUELEM-260841 · Electric
FIRST REGISTRATION12 August 2026
RECORD SERIALEX-RX-260812-104
EXPORT
RECORDED
DECLARATIONEX-EXP-882714
EXIT POINTExample Port · EXM
DATE18 August 2026

Specimen record only · Vehicle details shown are fictional · No registration status is implied

Document example

Postal claim and delivery proof

Check that your document:

  • Required application is signed
  • Contents are listed before posting
  • Tracked delivery and proof of receipt are retained
  • Physical originals are sent only to the verified address
Important

Do not send originals to an address obtained from social media or an unverified message.

SAMPLE
VRA
CLAIMS CORRESPONDENCEPOSTAL CLAIM
COVER SHEET
FORM
PC-01
CLAIM REFERENCEVRA-EX-2608-0417
DATE SENT19 August 2026
FROMAlex Morgan Example14 Fiction Street
Example City, EX 40210
TO · FICTIONAL EXAMPLEVRA Document Desk100 Sample Quay
Cape Town, 8001
ENCLOSURES☑ Claim application · signed☑ Original tax invoice · 1☑ Export record · copy☐ Other: __________________
Claimant signature Alex M. Example   Date 19/08/26
EXAMPLE POSTREGISTERED TRACKED ITEM
Receipt numberEX 482 716 390
DestinationCape Town · EX 8001
Accepted19 Aug 2026 · 10:42
Delivery statusDELIVERED · 22 AUG
Tracking example only · Retain proof of posting
View Document examples