We'd love to hear from you
Contact us
Reach us through
- info@vatrefundagency.co.za
| Name Of Site | Direct Line |
|---|---|
| Mozambique | 010-025-4320 |
| Botswana | 010-025-6375 |
| Zimbabwe | 010-025-6374 |
| O.R Tambo INT | 010-025-6377 |
| Cape Town INT | 010-025-4320 |
| King-Shaka INT | 010-025-6378 |
Status Claim
Use the Online Portal.
Remember to register on the portal to see all the statuses of your claims.
Banking Details Update
Use the Online Portal.
Remember to register on the portal to see your current banking details.
Payments Queries
📧 Email: finance@vatrefundagency.co.za
Any Other Queries
📧 Email: info@vatrefundagency.co.za
Border Queries
📧 Email: postals@vatrefundagency.co.za
Airport Queries
📧 Email: airports@vatrefundagency.co.za
Need Assistance with Your VAT Refund Claim?
The VRA Support Bot is available on both Telegram and WhatsApp, providing fast and convenient assistance 24/7.
Chat with us on Telegram: https://t.me/VRASupportBot
Chat with us on WhatsApp: 082 925 4050
The VRA Support Bot can assist you with:
- Claim Status
- Banking Detail Updates
- New Claims
- Frequently Asked Questions
- Feedback and Reviews
Our support team is available from 07:00 to 21:00, Monday to Sunday.
Outside of these hours, the VRA Support Bot remains available 24/7 to assist you.
Scan to chat with us on Telegram
Scan to chat with us on WhatsApp