The Protection of Personal Information Act 4 of 2013 (POPIA) protects information personal to individuals and businesses. The owner of information is the data subject. All other relevant parties are deemed to be processors of personal information.
Purpose for processing your Personal Information
We collect, hold, use and may disclose your personal information mainly to provide you with access to the services that we provide. We will only process your information for a purpose you would reasonably expect, including:
1.To provide the services to you;
2.To send e-mail correspondence relating to the services and the progress of your claim;
3.To notify you of new developments that may be of interest to you;
4.To provide you with additional information and/or send marketing material relating to the services;
5.To confirm, verify and update your details; and
6.To comply with any legal and regulatory requirements.
Some of your information that we hold may include, your first and last name, email address, a home, postal or other physical address, other contact information, such as your email address, your title, birth date, gender, passport and travel information, your banking details. We will also conduct visual biometric data capturing by capturing your facial image in order to compare your captured facial image to that appearing on your passport for verification purposes.
Consent to Disclose and Share your information
We may need to share your information to provide advice, reports, analyses, or services that you have requested. Where we share your information, we will take all precautions to ensure that the third party will treat your information with the same level of protection as required by us. Your information may be hosted on servers managed by a third-party service provider, which may be located outside of South Africa.
We may need to transfer/share your personal information with the following third parties, to render the services, including but not limited to:
1.The South African Revenue Service;
2.If you are a resident of a foreign country, such foreign country’s Revenue Services (only if applicable and required by law);
3.Banks and Foreign Exchange Trading Companies;
4.Department of Home Affairs;
5.Department responsible for International Affairs; and
6.Third party service providers such as Amazon (for visual biometric data capturing and invoicing purposes) and ChatGPT (for invoicing purposes).
I hereby confirm, by signing this form, that I hereby consent to the processing and disclosure of my personal information for purposes outlined in this consent form. Where I provide such consent on behalf of a natural or juristic person, I confirm that I have the necessary authority to do so. I further confirm that I am aware of the rights afforded in terms of POPIA, which includes but is not limited to:
1.Right to withdraw consent at any time;
2.Right of access to information;
3.Right to lodge complaints with the Information Regulator;
4.Right to object to processing; and
5.Right to request that my personal information be updated.
By electronically signing this document, I acknowledge that all information provided is accurate to the best of my knowledge.
Claimant Email Address:
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Your legal name
Your email address
Signed by Vat Refund Agency Signed On: 5 February 2024
If you have questions about the contents of this document, you can email the document owner.
Document Name: Sign VAT255
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